| Course |
Performance Review [LS000559/CR/01] |
| Prerequisites |
Interaction Management |
| Prerequisit Course |
LS000505/CR -- Interaction Management |
| Requal. Interval |
One Time Only |
| Contact |
Barbara P Brooks |
| Reference Material |
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| Target Audience |
Managers and Supervisors who conduct performance reviews. |
| Objective |
Learn the elements of an effective performance review; Learn how to prepare for an interactive performance review
discussion; Practice communication skills that encourage two-way communication; Practice the steps of conducting a performance
review discussion; Practice handling difficult situations.
|
| Course Content |
Topics: What works / what doesn't work; Preparing for the discussion: the preferred scenario; Ensuring a fair review; How to handle gaps in preparation; Questioning skills; How to handle the bumpy review; Documenting the performance review and assigning the rating.
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| Course Content |
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| Instructor's Comments |
There is no fee for this class. However, if you withdraw from the class 10 business days or fewer before the scheduled date and do not find a replacement, or, if you fail to attend on the scheduled date, you will be charged $200. (Interaction Management is a prerequisite for this course.) |